u.achieve Self-Service 4.3.0.4 VPAT

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Summary Table
Section 1194.21: Software Applications and Operating Systems
Section 1194.22: Web-based Internet information and applications
Section 1194.31: Functional Performance Criteria
Section 1194.41: Information, documentation, and support

This document is the Voluntary Product Accessibility Template (VPAT) for u.achieve^® Self-Service. For an overview of VPATs, view the Product VPATs page.

VPAT Updated

Self-Service Version: 4.3.0.4

Date: June 07, 2016

Contact: accessibility@collegesource.com

The terminology used in the second column is predefined and consistent across all tables in the VPAT. This terminology dictates the content of the third column:

Terminology used in "Supporting Features" (second column)	What this terminology means	How to complete "Remarks and Explanations" (third column)
Supports	Product FULLY meets the letter and intent of the Criteria	List exactly what features of the product do meet the Criteria, and describe how they are used to support the Criteria
Supports with Exceptions	Product does not ENTIRELY meet the letter and intent of the Criteria, but does provide some level of access	List exactly what features of the product do meet the Criteria, and describe how they are used to support the Criteria AND List exactly what features of the product do not meet the Criteria, and describe how they fail to support the Criteria
Supports through Equivalent Facilitation	Product provides alternative methods to meet the intent of the Criteria	List exactly what other methods exist in the product, and describe how they are used to support the Criteria
Supports when combined with Compatible Assistive Technology	Product fully meets the letter and intent of the Criteria when used in conjunction with Compatible Assistive Technology	List exactly what Comparative Assistive Technology is used with the product, and describe how it supports the Criteria
Does Not Support	Product does not meet the letter or intent of the Criteria	Describe exactly how the product does not support the Criteria
Not Applicable	Criteria do not apply to the product	Describe exactly why the Criteria is not applicable to the product
Not Applicable-Fundamental Alteration Exception Supplies	Criteria do not apply to the product due to the necessity of a fundamental alteration of the product	Describe exactly why the Criteria is not applicable to the product AND List exactly what fundamental alterations could be made to the product to make it support the Criteria

Summary Table

Summary Table VPAT™
Criteria	Supporting Features	Remarks and explanations
Section 1194.21 Software Applications and Operating Systems
Section 1194.22 Web-based Internet Information and Applications
Section 1194.23 Telecommunications Products	N/A	N/A
Section 1194.24 Video and Multimedia Products	N/A	N/A
Section 1194.25 Self-Contained, Closed Products	N/A	N/A
Section 1194.26 Desktop and Portable Computers	N/A	N/A
Section 1194.31 Functional Performance Criteria
Section 1194.41 Information, Documentation and Support

Section 1194.21: Software Applications and Operating Systems

(Refer to 508 Standards for details on Section 1194.21)

Criteria	Supporting Features	Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.	Supports with Exceptions	On an add course exception, the user is able to tab to a whitespace area that contains nothing and reads as "out of table blank" on NVDA View Accessibility Roadmap for Status and Timeline
b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.	Supports	Self-Service does not disrupt or disable any accessibility features of other products
c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.	Supports with Exceptions	When drilling down into the graphs, user focus should be kept in the graphs area View Accessibility Roadmap for Status and Timeline
d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.	Supports with Exceptions	NVDA does not read whether the user is on the requirement or subrequirement level when reading the Advanced Exceptions button when in Exception Mode View Accessibility Roadmap for Status and Timeline
e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.	Supports	All meanings for images remain consistent throughout Self-Service
f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.	Supports	Textual information is provided through the operation system functions for displaying text
g) Applications shall not override user selected contrast and color selections and other individual display attributes.	Supports	The user can set colors, contrast, and fonts as desired without issue
h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.	Supports with Exceptions	The charts on the audit animate by default. Although schools have the ability to turn this functionality off system-wide, individual users cannot turn it on or off. If animation is turned on but the user's browser cannot support .svg files, then the static backup .jpeg file is used. View Accessibility Roadmap for Status and Timeline
i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.	Supports	In Self-Service, color coding is not the only means of conveying information on any visual elements
j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.	Supports	Self-Service currently allows users to switch from a normal contrast to a high-contrast mode. Schools have full control over the styling of the "default" and "high-contrast" styles, and can add additional style options, if needed.
k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.	Supports	Self-Service does not use flashing or blinking elements of any kind
l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Supports	When electronic forms are used in Self-Service, the forms are accessible by Assistive Technology

Section 1194.22: Web-based Internet information and applications

(Refer to Section 508 for details on Section 1194.22)

Criteria	Supporting Features	Remarks and explanations
a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).	Supports with Exceptions	On the Program Matcher, NVDA reads percentages on the graphs that do not appear onscreen. The "You are here" message on the audit is reading as "audit audit" on the NVDA screen reader NVDA is not reading the Accept Code in the Grade Definition Details NVDA is not reading the Universal Code 2 in the Grade Definition Details On the IREF Table, NVDA is only reading the close and "x" buttons on the Transfer Articulation Table Help modal NVDA is not reading the Pseudo Flag on the Transfer-Source Course Details View Accessibility Roadmap for Status and Timeline
b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.	Not Applicable	No multimedia presentations apply to Self-Service
c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.	Supports	Self-Service is designed so that all information conveyed with color is also available without color
d) Documents shall be organized so they are readable without requiring an associated style sheet.	Supports	Self-Service is readable without a style sheet
e) Redundant text links shall be provided for each active region of a server-side image map.	Not Applicable	Self-Service does not use server-side image maps
f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.	Not Applicable	Self-Service does not use server-side image maps
g) Row and column headers shall be identified for data tables.	Supports with Exceptions	The number symbol "#" used as a column title on the Applied Exceptions tab is not read by the NVDA screen reader View Accessibility Roadmap for Status and Timeline
h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.	Supports	Markup is used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers
i) Frames shall be titled with text that facilitates frame identification and navigation	Not Applicable	Self-Service does not use frames
j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.	Supports	All pages within Self-Service have been designed not to flicker
k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.	Supports	A text-only page will be provided if compliance cannot be accomplished in any other way
l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.	Supports	Information provided by scripts are identified with functional text and are readable by Assistive Technology
m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).	Supports	Self-Service has the ability to view a PDF version of an audit. A link to Adobe Reader is located at the bottom of every page.
n)When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Supports	When electronic forms are designed to be completed online in Self-Service, the form is fully accessible to Assistive Technology
o) A method shall be provided that permits users to skip repetitive navigation links.	Supports	In Self-Service, a skip repetitive navigation link is provided
p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.	Not Applicable	Timed responses are not used or required in Self-Service

NOTE: The Board interprets paragraphs (a) through (k) of Section 1194.22 as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) 1.1, (b) 1.4, (c) 2.1, (d) 6.1, (e) 1.2, (f) 9.1, (g) 5.1, (h) 5.2, i) 12.1, (j) 7.1, (k) 11.4.

Section 1194.31: Functional Performance Criteria

Criteria	Supporting Features	Remarks and explanations
a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.	Supports with Exceptions	NVDA does not read the open parenthesis "(" and close parenthesis ")" included in titles on the menu for the Batch Criteria page The number symbol "#" used as a column title on the Applied Exceptions tab is not read by the NVDA screen reader The Adding Courses help modal displays a forward slash "/" that NVDA does not recognize and skips over When running an audit in Program Matcher, the screen reader is not notified of the pop-up Submit message; the View Submitted Audits button cannot be accessed with the keyboard Tab button. NVDA skips over the Select Your Style text NVDA does not read the Add New School title of the Add New School dialog box In Firefox with NVDA, the screen reader does not read the Last Modified and By tags of the segment details window When NVDA is turned on in Firefox, the user cannot move the rules with a keyboard On the Transfer Source Course Details, NVDA reads the field as "combo box default collapsed" instead of Pseudo Flag NVDA does not read the Add Required field on the markers What-if functionality NVDA does not read the refreshing note on the What-if markers functionality, so the user has no way of knowing to wait to make the next selection When saving and running an exception from the audit, NVDA does not read that there is an alert on the page The "You are here" message on the audit is reading as "audit audit" on the NVDA screen reader In Firefox, NVDA will not read the Change School Name title of the rename school dialog box On the IREF Table, NVDA is only reading the "Close" and "x" buttons on the course mask help modal NVDA is not reading the Accept Code in the Grade Definition Details NVDA is not reading the Universal Code 2 in the Grade Definition Details On the IREF Table, NVDA is only reading the "Close" and "x" buttons on the Transfer Articulation Table Help modal NVDA is not reading the Pseudo Flag on the Transfer-Source Course Details When setting up a weekly blackout, NVDA is only reading Monday instead of reading all seven days of the week that the user can select View Accessibility Roadmap for Status and Timeline
b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.	Supports	Supports Assistive Technology for the visually impaired
c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided	Supports	Self-Service does not currently use audio components, so other means of operation and information retrieval are provided
d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.	Supports	Self-Service does not currently use audio components, so other means of operation and information retrieval are provided
e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.	Supports	Self-Service does not currently require user speech, so other means of operation and information retrieval are provided
f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.	Supports	Self-Service provides at least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and is operable with limited reach and strength

Section 1194.41: Information, documentation, and support

Criteria	Supporting Features	Remarks and explanations
a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.	Supports	Documentation will be provided free of charge in whatever form is needed
b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.	Supports	We will provide print or phone support at no charge
c) Support services for products shall accommodate the communication needs of end-users with disabilities.	Supports	Support services accommodates the communication needs of end-users with disabilities