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u.achieve Self-Service 4.2.1 VPAT

This document is the Voluntary Product Accessibility Template (VPAT) for u.achieve® Self-Service. For an overview of VPATs, view the Product VPATs page.

VPAT Updated


Self-Service Version4.2.1

Date: October 15, 2014

Contactaccessibility@collegesource.com

Overview

Supporting Features (Second Column of Evaluation Template)

Language

Description

Supports

Product FULLY meets the letter and intent of the Criteria

Supports with Exceptions

Product does not ENTIRELY meet the letter and intent of the Criteria, but does provide some level of access

Supports through Equivalent Facillitation

Product provides alternative methods to meet the intent of the Criteria

Does Not Support

Product does not meet the letter or intent of the Criteria

Not Applicable

The Criteria does not apply to the product

Remarks & Explanations (Third column of Evaluation Template)

If second column states...

Then ...

Supports

List exactly what features of the product do meet and describe how they are used to support the criteria

Supports with Exceptions

List exactly what features of the product do meet and describe howthey are used to support the criteria

AND

List exactly what features of the product do not meet and describe how they fail to support the criteria

Supports through Equivalent Facilitation

List exactly what other methods exist in the product and describe how they are used to support the criteria

Supports when combined with Compatible Assistive Technology

Use this language when you determine the product fully meets the letter and intent of the Criteria when used in conjunction with Compatible Assistive Technology. For Example, many software programs can provide speech output when combined with a compatible screen reader (commonly used assistive technology for people who are blind).

Does Not Support

Describe exactly how the product does not support the criteria

Not Applicable

Describe exactly why the criteria is not applicable to the product

Not Applicable - Fundamental Alteration Exception Supplies

Use this language when you determine a Fundamental Alteration to the product would be required to meet the Criteria (see Access Board standards for the definition of "fundamental alteration")

Summary Table

Summary Table

VPAT™

Criteria Supporting Features Remarks and explanations
Section 1194.21 Software Applications and Operating Systems    
Section 1194.22 Web-based Internet Information and Applications    
Section 1194.23 Telecommunications Products N/A N/A
Section 1194.24 Video and Multimedia Products N/A N/A
Section 1194.25 Self-Contained, Closed Products N/A N/A
Section 1194.26 Desktop and Portable Computers N/A N/A
Section 1194.31 Functional Performance Criteria    
Section 1194.41 Information, Documentation and Support    

Section 1194.21: Software Applications and Operating Systems

 Refer to (http://www.access-board.gov/sec508/guide/1194.21.htm *) for details on the guidelines listed below.

Criteria

Supporting Features

Remarks and explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

Supports with Exceptions

 

  • Dropdowns for markers auto-select options and perform a page refresh every they are selected, resetting the cursor back to the top of the page
  • On an Add Course Exception, the Add Date links are inaccessible with a keyboard
  • On an Add Course Exception, the "Need to Modify the Subrequirement? Click Here" link is inaccessible with a keyboard
  • On the Help page, the cursor gets stuck in the Corda charts and cannot move out with a keyboard alone

View Accessibility Roadmap for Status and Timeline

b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Supports

Self-Service does not disrupt or disable any accessibility features of other products

 

c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

Supports with Exceptions

  • On exceptions that require an entry before proceeding, no information is provided for a vision impaired user to indicate this or that something changed when an entry is made
  • Errors in Self-Service are not automatically read by a screen reader, and some of them cannot be reached with the NVDA screen reader
  • When tabbing through the Program Matcher outside of the Run Audit button, discerning the location of the user's focus proves difficult

View Accessibility Roadmap for Status and Timeline

d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Supports with Exceptions

  • More descriptive alt text does not exist on the pie chart
  • The GPA Bar Chart is missing alt text

View Accessibility Roadmap for Status and Timeline

e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supports

All meanings for images remain consistent throughout Self-Service

f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Supports

Textual information is provided through the operation system functions for displaying text

g) Applications shall not override user selected contrast and color selections and other individual display attributes.

Supports

The user can set colors, contrast, and fonts as desired without issue

h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

Supports with Exceptions

The charts on the audit animate by default. Although schools have the ability to turn this functionality off system-wide, individual users cannot turn it on or off. If animation is turned on but the user's browser cannot support .svg files, then the static backup .jpeg file is used.

i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Supports with Exceptions

  • More descriptive alt text does not exist on the pie chart
  • The GPA Bar Chart is missing alt text

View Accessibility Roadmap for Status and Timeline

j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Supports

Self-Service currently allows users to switch from a normal contrast to a high contrast mode. Schools have full control over the styling of the "default" and "high contrast" styles, and can add additional style options if desired.

k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Supports

Self-Service does not use flashing or blinking elements of any kind

l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports with Exceptions

  • Input boxes are not visible when using Windows high contrast mode
  • On a Requirement Modification exception, the minus buttons are read as "button" by the NVDA screen reader
  • On exceptions from an audit, NVDA reads the buttons as "button"
  • Radio buttons on the Add Criteria page contain no context regarding what they represent
  • On the Comments page, selecting a radio button or checking a box are not interpreted by a screen reader

View Accessibility Roadmap for Status and Timeline

Section 1194.22: Web-based Internet information and applications

 Refer to (http://www.access-board.gov/sec508/g.../1194.22.htm\* (http://www.access-board.gov/sec508/guide/1194.22.htm*)) for details on the guidelines listed below.

Criteria

Supporting Features

Remarks and explanations

a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Supports with Exceptions

 

  • More descriptive alt text does not exist on the pie chart
  • The GPA Bar Chart is missing alt text
  • On the Program Matcher, NVDA reads percentages on the graphs that do not appear onscreen
  • The icons on the Help page do not indicate to a screen reader what they represent

View Accessibility Roadmap for Status and Timeline

b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Not Applicable

No multimedia presentations apply to Self-Service

c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Supports with Exceptions

  • Overriding colors causes Program Matcher to lose its graphs
  • Input boxes are not visible when using Windows high contrast mode

View Accessibility Roadmap for Status and Timeline

d) Documents shall be organized so they are readable without requiring an associated style sheet.

Supports

Self-Service is readable without a style sheet

e) Redundant text links shall be provided for each active region of a server-side image map.

Not Applicable

Self-Service does not use server-side image maps

f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Not Applicable

Self-Service does not use server-side image maps

g) Row and column headers shall be identified for data tables.

Supports with Exceptions

The number symbol (#) used as a column title on the Applied Exceptions tab is not read by the NVDA screen reader

View Accessibility Roadmap for Status and Timeline

h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Supports

Markup is used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers

i) Frames shall be titled with text that facilitates frame identification and navigation

Not Applicable

Self-Service does not use frames

j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Supports

All pages within Self-Service have been designed not to flicker

k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Supports

A text only page would be provided if compliance cannot be accomplished in any other way

l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Supports

Information provided by scripts are identified with functional text and are readable by Assistive Technology

m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).

Supports

Self-Service has the ability to view a PDF version of an audit. A link to Adobe Reader is located at the bottom of every page.

n)When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports with Exceptions

  • Input boxes are not visible when using Windows high contrast mode
  • On a requirement modification exception, the minus buttons are read as "button" by the NVDA screen reader
  • On exceptions from an audit, NVDA reads the buttons as "button"
  • Radio buttons on the Add Criteria page contain no context regarding what they represent
  • On the Comments page, selecting a radio button or checking a box are not interpreted by a screen reader

View Accessibility Roadmap for Status and Timeline

o) A method shall be provided that permits users to skip repetitive navigation links.

Supports

In Self-Service, a skip repetitive navigation link is provided

p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not Applicable

Timed responses are not used or required in Self-Service

Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, i) - 12.1, (j) - 7.1, (k) - 11.4.

Section 1194.31: Functional Performance Criteria

Criteria

Supporting Features

Remarks and explanations

a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports with Exceptions

 

  • On a Requirement Modification exception, the minus buttons are read as "button" by the NVDA screen reader
  • On exceptions from the audit, NVDA reads the buttons as "button"
  • NVDA does not read the open "(" and close ")" parentheses included in titles on the menu for the Batch Criteria page
  • Radio buttons on the Add Criteria page contain no context regarding what they represent
  • The number symbol (#) used as a column title on the Applied Exceptions tab is not read by the NVDA screen reader
  • The Adding Courses help modal displays a forward slash "/" that NVDA does not recognize and skips over
  • On the Comments page, selecting a radio button or checking a box are not interpreted by a screen reader
  • When running an audit in Program Matcher, the screen reader is not notified of the pop-up Submit message; the View Submitted Audits button cannot be tabbed to
  • On the Security section of the Help, the NVDA screen reader says nothing when trying to read check marks
  • The Icons on the Help page do not indicate to a screen reader what they represent

View Accessibility Roadmap for Status and Timeline

b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports

Supports Assistive Technology for the visually impaired

 

c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided

Supports

Self-Service does not currently use audio components, so other means of operation and information retrieval are provided

d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supports

Self-Service does not currently use audio components, so other means of operation and information retrieval are provided

e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supports

Self-Service does not currently require user speech, so other means of operation and information retrieval are provided

f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports with Exceptions

  • Dropdowns for markers auto-select options and perform a page refresh every time they are selected, resetting the cursor back to the top of the page
  • On an Add Course Exception, the Add Date links are inaccessible with a keyboard
  • On an Add Course Exception, the "Need to Modify the Subrequirement? Click Here" link is inaccessible with a keyboard
  • On the Help page, the cursor gets stuck in the corda charts and cannot move out with a keyboard alone

View Accessibility Roadmap for Status and Timeline

Section 1194.41: Information, documentation, and support

Criteria

Supporting Features

Remarks and explanations

a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supports

Documentation will be provided free of charge in whatever form is needed

b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports

 

We will provide print or phone support at no charge

c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports

Support services accommodates the communication needs of end-users with disabilities

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