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QRG: Entering Exceptions in uAchieve®

 

This Quick Reference Guide (QRG) provides a very high-level, overview guide on how to add basic exceptions for a student from the uAchieve degree audit. For more detailed information on fields and setting up exceptions in Self-Service, see: https://support.collegesource.com/uAchieve/uAchieve_Degree_Audit/uAchieve_Quick_Start_Guide/Self-Service_Staff_User_Guide/Create_Exceptions_From_the_Audit

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NOTE: Your screens may look different depending on the functionality your institution has implemented, custom branding, and/or your permissions.

Exceptions from the Audit

Waivers and exceptions can be set up to be done directly from the audit in the web interface (Self-Service). They can be distributed among your staff as desired based on roles and permissions. Six types of exceptions can be set up easily by the uAchieve encoding administrator using the Admin area. Additional advanced exceptions can be set up in Self-Service through additional configuration.

 

Enabling Basic Exceptions

The Admin console allows you to enable the six basic exception types without assistance from your IT Staff. If you have access to the Admin console, you will see the wrench icon (clipboard_ede57c34b1b6ab28895ce3fe730c78503.png) on the Home page or can access Admin from the gearwheel dropdown (clipboard_e8c0f78b405909520867aa84b5b1a0e85.png) at the upper-right corner of the Self-Service screen.

 

Set up for basic exceptions is on the Audit Exceptions screen under Exceptions. Each type of exception must have a Ctlcd matched to the appropriate CD in the uAchieve Exception Rules Table. Hints on how to set up each exception type are provided in gray circles. NOTE: If any of the exception Ctlcd fields are blank, those particular icons will not display on the audit.

 

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Admin area for setting up basic exceptions in Self-Service

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Encoding for exceptions rules in uAchieve; the CDs must match those set up in the Admin area

 

Adding Basic Exceptions from the Audit

 

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To add basic exceptions directly from the audit, run an HTML audit in Self-Service for a student’s declared plan. If you have permission to add exceptions, the Enter Exception Mode button appears at the top-right section of the screen.

 

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Requirement-level exceptions (brown) may include:

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Sub-requirement level exceptions (orange) may include:

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Course-level exceptions (green) may include:

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When an exception icon is selected, the right side of the screen displays instructions and different fields depending on exception type.

 

The Cancel button closes the exception screen without adding the exception and allows you to remain in exception mode.

 

 

NOTE: To see a list of taken courses in exceptions, you must have the course history requirement encoded on your degree programs
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