Skip to main content
CollegeSource Support

Forgotten Password

  1. Last updated
  2. Save as PDF

 

If a User has forgotten their password, you can refer them to the Forgot your password? link at the login page.

clipboard_e9ee9670b5b61af010efa79b77fdbd15c.png

  • The user can click the Forgot your password? link at tes.collegesource.com.

  • They will then be prompted to enter their e-mail address:

image.png

  • Click SUBMIT to request the password reset e-mail.

image.png

  • Check your e-mail for the reset message:

image.png

  • Click the link to open this page:

clipboard_e0947a86f03e29fa058022a2f5a417b77.png

  • Enter a new password, and then re-enter it to confirm it.

  • Check the employment affirmation and the Terms of Use agreement checkboxes and click SUBMIT.

  • You will be taken to TES and prompted to sign in with the new password.

clipboard_e8163a9eb29967a39ba588710a17d0319.png

Users can reset their password any time using this method. They can also change their password from within TES using the User Preferences feature.

clipboard_e4c6e0f2d56a5dbc0c658637e6af4cefb.png

  1. Back to top
  • Was this article helpful?

Recommended articles

  1. There are no recommended articles.
  1. Article type
    Topic
  2. Tags
    This page has no tags.