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CollegeSource Support

Forgotten Password

 

If a User has forgotten their password, you can refer them to the Forgot your password? link at the login page.

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  • The user can click the Forgot your password? link at tes.collegesource.com.

  • They will then be prompted to enter their e-mail address:

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  • Click SUBMIT to request the password reset e-mail.

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  • Check your e-mail for the reset message:

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  • Click the link to open this page:

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  • Enter a new password, and then re-enter it to confirm it, and click SUBMIT.

  • You will be taken to TES and prompted to sign in with the new password.

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Users can reset their e-mail any time they like using this method. They can also change their password from inside TES using the User Preferences feature.

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