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CollegeSource Support

- Contact Emails tab

 

NOTE:
Contact Emails functionality is restricted to School Administrators only.

 

The Contact Emails tab provides an area for School Administrators to manage the way contact emails are routed within the institution.


 

Use the Add button (image.png) to assign different individuals (by email address) to the appropriate contacts. Multiple email address may be entered for each field:

General Contact Email*

Indicates the individual that CollegeSource may contact with general questions.

 

Technical Contact Email*

Indicates the individual that CollegeSource may contact who has technical knowledge on your campus.

 

Planning Guide Contact Email*

Indicate the individual that CollegeSource may contact with questions/issues regarding a program running properly when requested by a student/staff.

 

Information Request Email*

Indicates the individual that should receive an email when a student requests information from your school.

Students requesting more information are routed to the appropriate contact by the following priority list:

  1. First, whoever is named in the Information Request Email field is contacted. If no contact is named in the Information Request Email field, then:
  2. Whoever is named in the General Contact Email field is contacted.

 

Lab Account Request Email*

Indicates the individual that should receive any requests from staff for a Transferology Lab account for your school.

If no Lab Account Request Email is specified, then the email will be sent to any staff member assigned to the role of school administrator.
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