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For up-to-date information on support for our hosted products, see Cloud Support.

BUY	CREATE AN ISSUE	EMAIL	CALL
Purchasing a new CollegeSource product? Adding on a new component to an existing product?	Creating an issue is our recommended method of support since it's the best avenue for channeling your issue to the proper analyst. For example: Report an issue or bug in a product Request an enhancement After creating an issue, your analyst will respond quickly with either a resolution or a request for additional information.	Email is an easy support method for those issues requiring just a quick fix.	Monday-Friday 8:00 a.m. - 5 p.m. EST

BUY

EMAIL

CALL

Purchasing a new CollegeSource product?

Adding on a new component to an existing product?

Creating an issue is our recommended method of support since it's the best avenue for channeling your issue to the proper analyst. For example:

After creating an issue, your analyst will respond quickly with either a resolution or a request for additional information.

Email is an easy support method for those issues requiring just a quick fix.

Monday-Friday

8:00 a.m. - 5 p.m. EST