Help is a click away.

Welcome to the CollegeSource Support Center.

Our goal is to make it faster and simpler for you to locate help. If you can’t find something or have a question, please reach out using the help widget on the bottom-right of your browser window. Our team of experts will get back to you shortly.

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Accessibility

We are committed to ensuring our solutions are accessible to all users and continually strive to improve their accessibility in adherence to Section 508. To demonstrate this, we maintain VPATs (Accessibility Conformance Reports) and roadmaps.

View accessibility docs
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Notice our help widgets?

They’re as easy to use as 1-2-3.

When you’re in the TES and Transferology apps, help widgets are always nearby for you. Simply find the magnifying glass help icon at the bottom of your browser window when in the apps.

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Browse quick answers.

Our help widget will instantly pull up relevant information in our knowledge base. Use the search bar to explore.

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Read through help docs.

Articles can be read right in the help widget or opened in a new page by clicking the article title. Videos and images can be expanded larger, too.

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Ask us anything.

Can’t find what you’re looking for? Click Ask in the help widget to send our team a message and we’ll get back to you as soon as possible.

Save the date for our Annual Conference!

June 16-19, 2025 • San Diego, CA

Come meet with your peers and our staff at the biggest user community gathering of the year. Users will have plenty of opportunities to boost skills in TES, Transferology, and uAchieve. These are 4 days of rigorous training sessions and exciting networking activities you don’t want to miss!

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Get started

TES-Support

TES the Transfer Evaluation System is the premier interactive resource for Higher Ed course data. It is an all-in-one solution made for researching transfer credit, tracking evaluations, and managing equivalencies.

Transferology Support

Transferology is the nationwide transfer network and recruitment tool that gives students quick answers on how their credits may transfer within the network.

uAchieve-Support

uAchieve is the most flexible degree audit and student planning system that ensures students have accurate, complete, and personalized information for achieving their educational goals.